Work & Education


PhD in Business Administration (June'21)

Ivey Business School, Western University, Canada

Certified Associate of Indian Institute of Banking & Finance (CAIIB) (Dec'09)

Indian Institute of Banking & Finance, Mumbai, India

Master of Business Administration (MBA), Marketing (Mar'04)

B. K. School of Business Management, Gujarat University, India

Bachelor of Engineering (BE), Chemical (Mar'01)

Dharmsinh Desai Institute of Technology, Gujarat University, India

Academic Positions

Assistant Professor of Information Systems (July'23 to present)

Telfer School of Management, University of Ottawa, Canada

Assistant Professor (Lecturer) in FinTech and Information Systems (Feb'21 to July'23)

Alliance Manchester Business School, The University of Manchester, UK 

Research Fellow Scotiabank Digital Banking Lab (June'18 to present)

Ivey Business School, Western University, Canada

Editorial Affiliations

Early Career Editorial Board Member (2022 to present)

Journal of Strategic Information Systems 

Industry Positions

Sub-unit Head (Assistant Vice President) Retail Branch Control Unit (Sep'06 to July'16)

HDFC Bank Ltd., India 

Teller Authorizer (Assistant Manager) Retail Branch Banking (May'05 to Aug'06)

ICICI Bank Ltd., India 

Executive (Management Trainee) Business Planning and Analysis (Apr'04 to Apr'05)

Claris Lifesciences Ltd., India