Work & Education
Education
PhD in Business Administration (June'21)
Ivey Business School, Western University, Canada
Certified Associate of Indian Institute of Banking & Finance (CAIIB) (Dec'09)
Indian Institute of Banking & Finance, Mumbai, India
Master of Business Administration (MBA), Marketing (Mar'04)
B. K. School of Business Management, Gujarat University, India
Bachelor of Engineering (BE), Chemical (Mar'01)
Dharmsinh Desai Institute of Technology, Gujarat University, India
Academic Positions
Assistant Professor of Information Systems (July'23 to present)
Telfer School of Management, University of Ottawa, Canada
Assistant Professor (Lecturer) in FinTech and Information Systems (Feb'21 to July'23)
Alliance Manchester Business School, The University of Manchester, UK
Research Fellow Scotiabank Digital Banking Lab (June'18 to present)
Ivey Business School, Western University, Canada
Editorial Affiliations
Early Career Editorial Board Member (2022 to present)
Journal of Strategic Information Systems
Industry Positions
Sub-unit Head (Assistant Vice President) Retail Branch Control Unit (Sep'06 to July'16)
HDFC Bank Ltd., India
Teller Authorizer (Assistant Manager) Retail Branch Banking (May'05 to Aug'06)
ICICI Bank Ltd., India
Executive (Management Trainee) Business Planning and Analysis (Apr'04 to Apr'05)
Claris Lifesciences Ltd., India